To ensure the best possible experience, please arrive 5-10 minutes prior to your scheduled service. Arriving late will limit your service time. To ensure all guests receive their full service, late arrivals will conclude at the scheduled time.
Please come with NO EYE MAKEUP on. This helps the lash artist take more time with eyelash extension application, the more time they have to apply extensions, the better for us to make sure you have fuller eyelashes by the end of your appointment.
Kindly respect the common area by:
•Putting cell phones on SILENT or VIBRATE.
•Please do NOT bring in children. We all know that kids have a tendency to touch and move around. Asking them to sit still while waiting around for a potential 2 hours is hard for them. We have furniture and supplies that cannot be tampered or played with. We also use sharp tools around your eyes, it is not safe for you or your child(ren). Most of us are mothers and understand that it can be hard to find a sitter; if you cannot find a sitter, you will be asked to reschedule. (If you do not call within 24 hours to cancel, a cancellation fee of $50 will apply.) Please do not obligate your lash artist or other lash artists to keep an eye on your little one during your appointment. This will help maintain the relaxing ambiance of our studio and is a courtesy to other clients during their appointment.
•Please consider topics of conversation and language during your appointment. Being a common area, your conversation can potentially be heard by other clients and lash artists. Common “do-not” conversations include: Religion, Politics, Sex, Salary, and fowl or vulgar language. So please respect others around you during this time.
Services are available for guests 18 years or older. Studio services are available for guests 16-17 years of age with parent/guardian present.
Cancellation & No Show Policy
With respect for our team at Lashes del Sol, we request a 24 hour notice be given when rescheduling or cancelling an appointment. We understand that everyone has an emergency so your first one is on the house. After that, all reservations will be held with a valid credit card. Cancellations with less than 24 hours notice will be charged 50% of the total service cost. This also applies to “no-shows”.
We thank you for your understanding.
-Lashes del Sol Team
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